Services
Services
Operations for agencies that have outgrown the way they work
The way you've been running things got you here. It won't get you further.
The Achiever
AI Ops Audit & Roadmap
Duration:
3-month engagement
Includes:
Business and workflow audit
ClickUp evaluation and recommendations
Goal setting and action plan
Bi-weekly strategy calls
Custom AI automation roadmap
Process documentation and SOPs
Outcome:
You walk away knowing exactly where your operations are leaking time and what to fix first.
The Achiever
AI Ops Audit & Roadmap
Duration:
3-month engagement
Includes:
Business and workflow audit
ClickUp evaluation and recommendations
Goal setting and action plan
Bi-weekly strategy calls
Custom AI automation roadmap
Process documentation and SOPs
Outcome:
You walk away knowing exactly where your operations are leaking time and what to fix first.
The Expander
Operations Partnership
Duration:
Monthly retainer
Includes:
ClickUp buildout and optimization
Business audit and strategy
Systems and process improvement
Hiring and onboarding support
Metrics and KPI tracking
Ongoing strategy
Outcome:
Your team has clear systems, your clients get consistent delivery, and you can see what's working and what's stuck.
The Expander
Operations Partnership
Duration:
Monthly retainer
Includes:
Business and workflow audit
ClickUp buildout and optimization
Systems and process improvement
Hiring and onboarding support
Metrics and KPI tracking
Ongoing strategy
Outcome:
Your team has clear systems, your clients get consistent delivery, and you can see what's working and what's stuck.
The Expander
Operations Partnership
Duration:
Monthly retainer
Includes:
ClickUp buildout and optimization
Business audit and strategy
Systems and process improvement
Hiring and onboarding support
Metrics and KPI tracking
Ongoing strategy
Outcome:
Your team has clear systems, your clients get consistent delivery, and you can see what's working and what's stuck.
The Amplifier
Fractional Director of Operations
Duration:
Monthly retainer
Includes:
Everything in The Expander
Full team management
Project management and execution
AI workflow implementation and maintenance
Quarterly planning
Complete operational ownership
Outcome:
You step out of the day to day entirely. I run it. Your clients don't notice a thing, except that things get better.
The Amplifier
Fractional Director of Operations
Duration:
Monthly retainer
Includes:
Everything in The Expander
Full team management
Project management and execution
AI workflow implementation and maintenance
Quarterly planning
Complete operational ownership
Outcome:
You step out of the day to day entirely. I run it. Your clients don't notice a thing, except that things get better.
How It Works
How It Works
01.
02.
03.
Discovery call
We talk about your business, what's not working, and where you're feeling the strain.
Strategy Session
We book a Strategy Session and I put together a plan with the right scope and timeline for where your agency is right now.
We build
No long onboarding period. I start on the systems and automations that'll free up the most capacity first. Minimum 90 days.
01.
02.
03.
Discovery call
We talk about your business, what's not working, and where you're feeling the strain.
01.
02.
03.
Discovery call
We talk about your business, what's not working, and where you're feeling the strain.
Questions agency owners ask me
Straight answers, before you even book the call.
How is this different from hiring an in-house ops manager?
An experienced ops director costs $90-130k/year plus ramp-up time. You get the same seniority for a fraction of that, productive in week one, with no management overhead. And I build systems your team keeps forever - if we part ways, the ops stay.
How much of my time will this take?
One discovery call, one strategy session, then roughly 30-60 minutes a week from you. The entire point is to take work off your plate, not add a project to it.
What if my team resists new systems?
They usually resist because past "new systems" meant more admin with no payoff. I build with your team, not at them - and I train them until the system is genuinely less work than the old way. That's when adoption sticks.
What my Clients Say
The way you've been running things got you here. It won't get you further.
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
STORIES
Bringing Diana on has been a complete game-changer for my business!
Beyond setting up systems and tools, she’s helped me prioritize and become more focused, which has been key for leveling up my business.
In less than a year of working together, my revenue has increased significantly, my business no longer feels like it’s swallowing me whole, and she’s helped me achieve things that felt completely impossible just a short while ago.
She takes the lead on projects and simply gets $h1t done! She’s a great sounding board for ideas and a pleasure to work with, and I feel so grateful to have connected with her.
Merav Levkowitz
UX writing Agency
STORIES
I highly recommend Diana to all online business owners who are looking to grow.
Diana provided valuable operational structure to my business. She helped make sure that everything worked behind the scenes so that I could be better positioned to sell and serve my clients- profitably. She is incredibly efficient and detail-oriented: I could trust that she would take a task and run with it.
I leaned on Diana for advice on a range of topics. She served as thought partner to hire new team members and to strategize for long-term service offerings.
I look forward to the chance to work with Diana again soon.
Francesca Furchtgott
Brand Marketing Agency
STORIES
Diana was incredible at taking a step back, mapping out a new approach and process, and building a new project management system for our business that has taken away much of the manual and repetitive work we were having to do previously.
Diana also set up some crucial automations, which have saved us a lot of time.
Additionally, Diana took charge of finding and hiring new members to our team, which helped us continue focusing on other areas of the business that needed our attention.
Joe Odgen
Sales Agency
STORIES
Diana is an amazing team leader. In her OBM role with my company, everyone on the team feels comfortable that when they need a problem resolved, Diana is the first one to go to. I've enjoyed her ideas, helpful pushback, and amazing ClickUp skills. She is dedicated to me and the team's success and is a kind and thoughtful person.
Aleya Harris
Marketing Agency
STORIES
Prior to Diana coming into the SEO team, there was little to no operations, organization or support. Work was done on massive Slack threads without little organization or standards.
Diana turned this from one of our most disorganized departments into one of our most reliable and predictable departments.
6 months later, after Diana stepped out of working with that team. The systems still stand and that team is still one of the most organized and efficient departments in the company.I highly recommend Diana to anyone who has a growing agency and team, and needs help building the systems and structures to handle increasing workload.
Jake Jorgovan
UGC & Influencer Marketing Agency
Let’s figure out how
I can help you
Book a discovery call. I'll ask about your clients, your team, and where things are cracking, then recommend the right package.